Virtual Physiotherapy Consultations

Virtual Physiotherapy Consultations

During these difficult times, you may be wondering how you can receive treatment for your aches, pains and injuries without leaving your home. At Rebound Sports Physiotherapy, our physiotherapists offer virtual consultations via Skype or Facetime and are expanding these services to assist you in getting the treatment you need. Whether you are sick, self-isolating, immunocompromised or worried about limiting your contact with others, we can provide treatment and advice through these virtual services so you don't have to wait.

Are virtual consultations rebateable?

Medicare, TAC  and WorkSafe cover virtual consultations as of 30th March. Your private health insurance may cover the consult depending on your policy limitations. We recommend phoning your health insurance company to find out if they will fund these services. Because there is inconsistency between health insurance companies as to whether these consultations can be claimed under the 500 or 505 codes, we will be unable to process your health insurance through HICAPS. Instead your full consultation amount will need to be paid and we will issue you with an invoice to send to your health insurance company for claims processing. 

What if I need a face-to-face appointment. Is it safe?

We have implemented an new health, hygeine and oversease travel policy to ensure the safety of our patients and staff. You can view the specifics of this policy here. Whilst we cannot eliminate all risk, based on the current recommendations provided by the Australian Government, we are doing everything we can to ensure your safety. If it any point we feel it is unsafe to continue, we will not hesitate to take further action to protect your wellbeing and our staff.

Find an appointment with your preferred practitioner quickly and easily by booking online. Please note: all bookings require 24 hours notice of cancellation. Should you need to reschedule your appointment with less than 24 hours notice, please call the clinic on 03 9417 5470 to discuss.

Note: when you register for online bookings using the booking button below, you will be registered as a new patient. If you are an Existing Patient your profile will need to be linked with your patient file by the clinic. Please indicate in the message of the booking that you are an existing patient and whether the booking is for a new injury. Alternatively, ask reception to set you up with a username and password by contacting the clinic.